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Leveraging Brand Image and Word-of-Mouth Report
1. Understand consumers 2. Understand your bank’s brand position Cimigo market research explores how to best leverage both to craft a campaign that generates revenue while getting people talking about your bank. International and local case studies are included. This presentation is based on Cimigo Retail Banking Monitor with over 5,000 consumers on over 100 questions relating to personal banking and financial behaviour, attitudes and perceptions in Vietnam.


Thu Phung - CTI Manager

Tania Desela - Senior Product Manager

Dennis Kurnia - Head of Consumer Insights

Aimee Shear - Senior Research Executive

Louise Knox - Consumer Technical Insights

Vo Thi Thuy Ha - Commercial Effectiveness

Richard Willis - Director

Geert Heestermans - Marketing Director

CMI Manager - Shiseido Asia Pacific

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